Delivery Policy

At Bizovit Pet Shop and Care, we aim to provide fast, reliable, and convenient delivery services to ensure your pet products reach you in perfect condition. Please review our delivery policy below for details on how we handle shipping.

UK Delivery

Free Standard Delivery:

We offer free standard delivery on all orders within the UK, with no minimum purchase required.
Orders are dispatched via Royal Mail 24 (1st Class) service.

Dispatch Times:

Orders placed before 12:00 PM on a business day will be dispatched the same day.
Orders placed after 12:00 PM, or during weekends and Bank Holidays, will be dispatched the next business day.

Delivery Time:

Once dispatched, your order should arrive within 2-3 working days.
While most orders arrive promptly, please allow up to 5 working days during peak times or unforeseen delays.

International Delivery

Current Availability:

Unfortunately, we are not currently shipping outside the UK.
We are actively working to resume shipping to the EU and other international destinations as soon as a viable shipping solution is established with our couriers.
We apologize for any inconvenience and appreciate your understanding.
If you want to order from us, please contact with our sales team at info@bizovit.co.uk

Order Tracking

You will receive a confirmation email once your order has been shipped.
For orders dispatched via Royal Mail 24, tracking information may be limited but rest assured your package is on its way.
If you have any concerns about your delivery, please contact us at info@bizovit.co.uk.

Missed Deliveries

Many of our products are packed in post box-friendly bottles, allowing them to be delivered even if you’re not home.
For larger orders or items that require a signature, a delivery card will be left with instructions on how to collect your parcel or rearrange delivery.

Delivery Issues

Delayed or Lost Deliveries:

If your order has not arrived within 5 working days of dispatch, please contact us at info@bizovit.co.uk with your order number.
We will investigate and work to resolve the issue as quickly as possible.

Incorrect Address:

Please ensure your shipping address is correct at the time of purchase. We cannot be held responsible for delays or losses due to incorrect or incomplete addresses.
If you realize there’s an error in your address after placing your order, please contact us immediately at info@bizovit.co.uk.

Order Cancellations

If you wish to cancel your order, please do so before it has been dispatched by contacting us at info@bizovit.co.uk.
Once an order has been dispatched, it cannot be canceled, but you may return the product in accordance with our Return and Refund Policy.

Contact Us

If you have any questions or concerns regarding delivery, please reach out to our customer service team:info@bizovit.co.uk

We are committed to delivering your pet’s needs swiftly and securely.

Thank you for choosing Bizovit Pet Shop and Care!

My dog Max likes the tablets and I give him them before his breakfast and he hasn’t had any problems with them at all

Bought these an an alternative to another expensive brand. Very pleased. Great value

This is a very good product. Our Westie loves it, it’s easy to break into smaller pieces and the packaging is nice and compact. Will be very happy to buy again.