Q: What are probiotics, and how do they benefit my dog?
A: Probiotics are beneficial bacteria that help support your dog’s digestive system. They improve gut health, enhance nutrient absorption, boost immunity, and promote overall well-being, leading to increased energy and vitality in your dog.

Q: Is Probiotics Balance safe for all dog breeds and sizes?
A: Yes! Probiotics Balance is formulated to be safe and effective for dogs of all breeds and sizes. It’s a great addition to any dog’s diet to support digestive health and overall wellness.

Q: How often should I give my dog Probiotics Balance?
A: We recommend giving your dog one serving of Probiotics Balance daily. Consistent use helps maintain a healthy gut and supports ongoing digestive health.

Q: Is Probiotics Balance made with natural ingredients?
A: Absolutely! Probiotics Balance is made from 100% natural, non-GMO ingredients, ensuring your dog receives a high-quality, safe supplement free from artificial additives.

Q: How does Probiotics Balance improve my dog’s mood and energy?
A: A healthy gut leads to better digestion and nutrient absorption, which directly impacts your dog’s energy levels and mood. By promoting a balanced gut, Probiotics Balance helps your dog feel more energetic, playful, and happy.

Q: Is Probiotics Balance vet-approved?
A: Yes, Probiotics Balance is approved by veterinarians and carefully formulated to provide the optimal balance of beneficial bacteria to support your dog’s health.

Q: Can I give Probiotics Balance to my dog if they are on medication?
A: In most cases, Probiotics Balance is safe to use alongside medications. However, we always recommend consulting with your veterinarian before introducing any new supplement to your dog’s diet, especially if they are currently on medication.

Q: How long will it take to see results from Probiotics Balance?
A: Many pet owners notice positive changes in their dog’s digestion and energy levels within a few weeks of consistent use. However, results may vary depending on your dog’s individual needs.

Q: Where is Probiotics Balance made?
A: Probiotics Balance is proudly made in the UK, adhering to the highest quality standards to ensure your dog receives a premium supplement.

Q: Does Probiotics Balance contain any artificial additives or fillers?
A: No, Probiotics Balance is free from artificial additives, fillers, and preservatives. It’s made with only natural, non-GMO ingredients to provide the best care for your dog’s health.

Q: Is there a minimum order amount for free delivery?
A: No, there’s no minimum order required for free delivery within the UK. All UK orders are dispatched via Royal Mail 24 (1st Class) service.

Q: How quickly will my order be processed and dispatched?
A: We process and dispatch orders every business day, with a cut-off time of 12 PM.

• If you place your order before 12 PM on a business day, it will be dispatched the same day.
• Orders placed after 12 PM, or on weekends and Bank Holidays, will be dispatched on the next business day.

Q: How long does it take to receive my order?
A: We use Royal Mail 24 for all UK orders, which typically means you should receive your order within 2 to 3 working days after dispatch.

Q: Do you offer international shipping?
A: Currently, we are not shipping outside of the UK. However, we are working on resuming shipments to the EU as soon as we secure a reliable shipping solution with our couriers. We apologize for any inconvenience this may cause.

Q: My order hasn’t arrived yet. What should I do?
A: If you haven’t received your UK order within 5 working days, please contact us at info@bizovit.co.uk with your order number, and we’ll assist you.

Q: Can I return my order if I change my mind?
A: Yes, you can return your order within 30 days of purchase for a refund. The items must be undamaged and have their tamper-evident seals intact. If returning multiple items, please pack them flat (side by side) to avoid being charged a higher postage rate.

Q: Can I place an order over the phone?
A: We do not accept phone orders. The best way to place your order is through our website at www.bizovit.co.uk

Q: How secure is your website for online purchases?
A: We prioritize your online security and have implemented strong measures to ensure a safe transaction experience. You can verify our website’s security by clicking the Padlock or Secure tab in your browser’s address bar.

All payments are processed through Stripe using SSL secure encryption, ensuring that your payment information is transmitted securely. Stripe is widely trusted and used for online transactions, including on platforms like eBay.

Q: How can I get in touch with customer service?
A: You can reach us by emailing info@bizovit.co.uk or using the contact form on our website.

Q: What if I’m not home when my order is delivered?
A: Most of our supplements are packaged in bottles that fit through standard letterboxes, so you don’t need to be home to receive them. For larger orders that require a bigger package, a delivery card will be left if you’re not in. You can then collect your parcel from your local depot or post office.

Q: I placed an order online, but I’m unsure if it went through. How can I check?
A: Once your order is placed, you should receive an email confirmation. If you don’t see it in your inbox, please check your spam or junk folder. If you still haven’t received it, email us at info@bizovit.co.uk with your email address and the time of your order, and we’ll look into it. For easier tracking, consider creating an account on our website, where you can access all your previous orders.